Technical Support

24-Hour Technical Support - 90-Second Rapid Response - One-on-One Architecture Guidance - Supporting Your Business Every Step of the Way

Pre-Sales Service

HUODUNYUN pre-sales consulting team is dedicated to providing you with cloud product consultations, solution development, and other pre-sales services.

Email:

[email protected]

After-Sales Service

HUODUNYUN professional technical support team is on standby 24/7, year-round, ensuring worry-free use of your products and stable operation of your business.

马来西亚轻松上云,定制您的专属架构设计

Easily Move to the Cloud, Customize Your Exclusive Architecture Design

Whether you are in the startup phase, planning your business blueprint, or looking to migrate your mature IT architecture to the cloud, Fire Shield Cloud equips you with a team of professional architects. We provide one-on-one comprehensive architecture guidance, ensuring a smooth transition to the cloud for your business.

火盾云,90秒极速响应,5分钟工单回复

90-Second Rapid Response, 5-Minute Ticket Reply

We value every interaction with you. Through online consultation, we promise to respond within 90 seconds and process tickets within 5 minutes.

火盾云为您配备丰富经验的技术支持专家,一对一提供从前期上线到业务爆发的全程架构指导优化,配合备案、防攻击等服务,保障业务全程无忧。

Comprehensive Business Support

HUODUNYUN provides you with experienced technical support experts who offer one-on-one guidance and optimization from initial launch to business expansion. We also provide services such as filing and attack prevention to ensure worry-free operation throughout your business journey.

工作时间:
北京时间
周一至周五
8AM — 6PM
Working hour:
Beijing time
Mon — Fri
8AM — 6PM