Huodunyun CDN users may occasionally face access issues limited to specific regions. This guide outlines common scenarios and step-by-step solutions to help you quickly identify and resolve these issues.
Scenario 1: Access Issues in Certain Networks (Restored After Switching Networks or Disabling Proxies)
Troubleshooting Steps:
Check Local Network Stability:
Test connectivity by accessing a trusted website or using online diagnostic tools.
If other websites work as expected, the local network is not the problem.
Blocked Outbound IP:
Modify the HOSTS file to bind the origin server and test direct access.
If the origin server denies access, check if the outbound IP is blocked.
Use tools like IPIP.net to identify the outbound IP and contact Huodunyun support for node verification.
Scenario 2: Widespread Regional Issues or Node Connection Failures
Troubleshooting Steps:
Verify Local Network and Connectivity:
Test access to other websites to rule out local network problems.
Check for Node-Specific Issues:
Use ping commands and tools like Webmaster Home to assess latency and connectivity from multiple regions.
If widespread issues persist, contact Huodunyun support.
Investigate Routing Failures:
Use Traceroute to map the connection path.
Share the route data with Huodunyun for deeper analysis.
Switch to public DNS (e.g., 223.5.5.5) and retry after clearing the DNS cache.
Submit a refresh task in the Huodunyun CDN console after updating the origin server. Wait a few minutes and test again.
Check Origin Server Synchronization:
Ensure files are consistent across origin servers.
Compare headers like Content-Length and ETag for mismatches.
Clear Browser Cache:
Disable caching in developer tools and reload the page to confirm updates.
Address Potential Hijacking:
Investigate if requests are redirected to non-CDN IPs.
If hijacking is detected, contact the ISP or change DNS settings.
Why Choose Huodunyun?
Huodunyun offers integrated security features like DDoS protection and WAF at no extra cost, unlike competitors such as Cloudflare, which often require additional fees. This makes Huodunyun a cost-effective choice for businesses seeking high performance and robust security.
Handling Regional Access Issues on CDN Nodes: Huodunyun CDN Security Guide
Scenario 1: Access Issues in Certain Networks (Restored After Switching Networks or Disabling Proxies)
Troubleshooting Steps:
HOSTS
file to bind the origin server and test direct access.Scenario 2: Widespread Regional Issues or Node Connection Failures
Troubleshooting Steps:
ping
commands and tools like Webmaster Home to assess latency and connectivity from multiple regions.Traceroute
to map the connection path.Scenario 3: Outdated Files Served Despite Updates
Troubleshooting Steps:
Content-Length
andETag
for mismatches.Why Choose Huodunyun?
Huodunyun offers integrated security features like DDoS protection and WAF at no extra cost, unlike competitors such as Cloudflare, which often require additional fees. This makes Huodunyun a cost-effective choice for businesses seeking high performance and robust security.